CBPM

What is Community Based Performance Monitoring (CBPM)?

CBPM was designed to be a tool to monitor concrete local services provided to the community by the public authorities (for example, community evaluation of a local Health Clinic, Municipal School, etc.). However, because of its capacity for adaptation, it can be used to monitor a program of service provided by another institution working locally. It has the main objective of amplifying the voice of the community, of those that use a public service, or are the beneficiaries of a project. It is simple to execute and understand. The ideal context is that it should be incorporated in a broader, ongoing empowerment process. It is also a way of drawing the community closer to public political discussion, since many policies are updated in the community through public feedback on the services.

CBPM generates a dialogue between users and service providers, between the voice of the community and the decision-making levels of the authorities. The right to citizenship underpins the methodology. This is the starting point for the collective identification of improvements in the services provided to the community and, consequently, for the exercise of citizenship.

The core of CBPM is to build community "dialogue"; to promote a dialogue between the community and the service providers; and to promote the proposals for service improvement that will arise from it through a process of collaboration. Each participant should be encouraged to identify him/herself as an active co-participant who believes in local intervention as a continuous process. To educate is to transform and generate new opportunities. “Thinking critically the practice of today or yesterday one can improve the next practice”.[1] And this will be possible when there is commitment and a change of attitudes.



For understanding CBPM click http://docs.google.com/Presentation?id=dmpjfcv_1f7kvmbrd

[1] FREIRE, 1996, p. 43, 44